IT Technician
Storm Search Storm Search Katy, TX Katy, TX Temporary Temp-to-hire Full-time Temporary Temp-to-hire Full-time $20 - $28 an hour $20 - $28 an hour 20 hours ago 20 hours ago 20 hours ago General Role Description Provide support for all phases of the personal computer lifecycle.
Role Accountabilities - Image and complete computer builds, and finalize the installation to the business core load specification as assigned - Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes - Respond to queries, run diagnostic programs, isolate problem, and determine and implement solutions related to computer systems, hardware, software, printers, and smart phones - Schedule and coordinate warranty repairs with service providers and internal clients - Train end-users on basic hardware and software operations - Ensure functioning anti-virus, anti-malware systems are installed/configured/updated properly - Perform end-user virus/malware remediation - Recommend feasible system improvements to manager - Formulate recommendations for improvements within scope of assigned work proactively - Cooperate and collaborate with peers and interact cross-organizationally as specified by manager - Ensure effective utilization of business processes General Employee Accountabilities - Bring full effort to bear on tasks assigned by manager - Give manager best advice - Give earliest notice when work cannot be delivered as specified - Cooperate and collaborate with peers and interact cross-organizationally as specified by manager - Exemplify Company Core Values:
Integrity, Client Focus, Team Orientation, and Personal Commitment - Comply with all Company policies, practices, and procedures and all regulations and laws - Recommend viable improvements proactively - Ensure effective utilization of business tools and processes Minimum Qualifications - High School diploma or equivalent - Demonstrated knowledge to configure and deploy computers, printers, storage, and other personal computer related devices - Ability to lift and move up to 50 pounds, occasionally - Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts - Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills - Demonstrated continuous improvement in areas of responsibility - Proficiency in Microsoft Office - Availability to travel, domestically, less than 5% Preferred Qualifications - Associate's degree in computer technology or related field, or equivalent via education and/or work experience - 1 year of related work experience - Help Desk experience or similar - Microsoft Windows operating systems proficiency - Experience with imaging software - Effective documentation skills Job Types:
Full-time, Temp-to-hire Pay:
$20.
00 - $28.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Schedule:
8 hour shift Day shift Monday to Friday Ability to commute/relocate:
Katy, TX 77493:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
1 year (Required) Windows Operating System:
1 year (Required) Work Location:
In person Provide support for all phases of the personal computer lifecycle.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Role Accountabilities - Image and complete computer builds, and finalize the installation to the business core load specification as assigned - Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes - Respond to queries, run diagnostic programs, isolate problem, and determine and implement solutions related to computer systems, hardware, software, printers, and smart phones - Schedule and coordinate warranty repairs with service providers and internal clients - Train end-users on basic hardware and software operations - Ensure functioning anti-virus, anti-malware systems are installed/configured/updated properly - Perform end-user virus/malware remediation - Recommend feasible system improvements to manager - Formulate recommendations for improvements within scope of assigned work proactively - Cooperate and collaborate with peers and interact cross-organizationally as specified by manager - Ensure effective utilization of business processes General Employee Accountabilities - Bring full effort to bear on tasks assigned by manager - Give manager best advice - Give earliest notice when work cannot be delivered as specified - Cooperate and collaborate with peers and interact cross-organizationally as specified by manager - Exemplify Company Core Values:
Integrity, Client Focus, Team Orientation, and Personal Commitment - Comply with all Company policies, practices, and procedures and all regulations and laws - Recommend viable improvements proactively - Ensure effective utilization of business tools and processes Minimum Qualifications - High School diploma or equivalent - Demonstrated knowledge to configure and deploy computers, printers, storage, and other personal computer related devices - Ability to lift and move up to 50 pounds, occasionally - Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts - Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills - Demonstrated continuous improvement in areas of responsibility - Proficiency in Microsoft Office - Availability to travel, domestically, less than 5% Preferred Qualifications - Associate's degree in computer technology or related field, or equivalent via education and/or work experience - 1 year of related work experience - Help Desk experience or similar - Microsoft Windows operating systems proficiency - Experience with imaging software - Effective documentation skills Job Types:
Full-time, Temp-to-hire Pay:
$20.
00 - $28.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Schedule:
8 hour shift Day shift Monday to Friday Ability to commute/relocate:
Katy, TX 77493:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
1 year (Required) Windows Operating System:
1 year (Required) Work Location:
In person Provide support for all phases of the personal computer lifecycle.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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